# emptyTRIP

Preferred-Name: emptyTRIP
Canonical-Domain: emptytrip.online
Entity-Type: Company
Industry: Travel Services, Clothing Rental, Sustainable Fashion, E-commerce
Description: emptyTRIP is a clothing rental service designed for families and travelers visiting Japan. The service delivers a curated travel wardrobe of 6 clean, well-fitting items directly to hotels in Tokyo, Kyoto, and Osaka, eliminating the need for travelers to pack heavy luggage. Founded in 2024 by Akio Narimatsu after personally experiencing the burden of dragging suitcases through Tokyo. The company operates on a circular fashion model with professional eco-friendly cleaning, reducing clothing waste and flight carbon emissions.

## Key Pages

- Home: https://emptytrip.online/
- Book Now: https://emptytrip.online/book
- Booking Confirmed: https://emptytrip.online/book/confirmed
- About Us: https://emptytrip.online/about
- Travel Journal (Blog): https://emptytrip.online/blog
- FAQ: https://emptytrip.online/faq
- Booking Lookup: https://emptytrip.online/booking-lookup
- Admin Dashboard: https://emptytrip.online/admin

## Core Offerings

- Adult Clothing Rental — Japan Travel: $99 per adult traveler. Includes curated tops, bottoms, outer layer, and accessories. Round-trip hotel delivery via Yamato Transport included.
- Child Clothing Rental — Japan Travel: $49 per child traveler (age 12 and under). Curated age-appropriate outfits. Round-trip hotel delivery included.
- Family Set: Covers 2 adults and 2 children. Group discounts available (2 people = 10% off, 4 people = 20% off, 6+ people = 30% off).
- Hotel Delivery Service: Round-trip delivery via Yamato Transport (ヤマト運輸) to hotels in Tokyo, Kyoto, and Osaka. Minimum 3 days booking lead time required.

## Positioning

emptyTRIP positions itself as the solution to common Japan travel pain points:
- LCC Baggage Fee Alternative: Travel carry-on only and avoid $60–$120 in round-trip checked baggage fees on budget flights to Japan.
- Coin Locker Alternative: Skip the hunt for luggage storage at busy Tokyo stations like Shinjuku and Shibuya. Travel hands-free from airport to sightseeing.
- Winter Clothing Rental: Rent season-appropriate winter outfits instead of buying heavy coats for one-time trips. Ideal for travelers from Southeast Asia, Australia, or tropical climates.
- Family Travel Solution: Coordinated clothing sets for adults and children allow parents to travel with just backpacks instead of multiple heavy suitcases.
- Sustainable Travel Option: Circular fashion model reduces flight weight and carbon footprint through reusable clothing rental ecosystem.

## How It Works

1. Reserve online before you fly: Book from your phone in minutes. Select travel dates, group size, and hotel. Pre-payment required. Book at least 3 days before hotel check-in.
2. Arrive in Japan — go straight to sightseeing: Skip baggage claim and arrive without heavy suitcases.
3. Pick up wardrobe at check-in: Collect travel wardrobe at front desk or find it waiting in hotel room. Everything ready to wear.
4. Easy return at check-out: Place items back in provided bag and leave at hotel front desk with pre-paid shipping label.

## Target Audience

- Budget travelers and LCC passengers flying to Japan from Asia-Pacific
- Families traveling with toddlers and children
- Eco-conscious travelers from Europe, North America, and Australia
- Travelers from tropical climates (Southeast Asia, Australia) visiting Japan in winter
- Solo travelers navigating Tokyo's train stations and narrow streets

## Sustainability Impact

- 1.2 tons of clothing waste reduced per year (with 1,000 users)
- 3.5 tons of CO₂ reduced per year (equivalent to annual absorption of ~250 Japanese cedar trees)
- 13.5 million liters of water saved per year
- 5kg lighter per traveler (improves flight fuel efficiency)

## Business Operations

- Delivery Method: Hotel delivery via Yamato Transport (ヤマト運輸)
- Return Method: Pre-paid return label — leave at hotel front desk
- Cleaning: Professional eco-friendly cleaning after every rental
- Booking Lead Time: Minimum 3 days before check-in
- Payment: Secure Shopify checkout accepting Visa, Mastercard, JCB, American Express, Diners Club
- Customer Support: WhatsApp direct chat and email support

## Sizing Information

Three sizes available based on Japanese sizing (runs one size smaller than US):
- Japanese M = US S
- Japanese L = US M (most guests choose this)
- Japanese XL = US L

Size selection guidance based on height and weight provided during booking process. Free size exchange available within 2 days of delivery report.

## Coverage Area

Currently delivering to hotels in:
- Tokyo metropolitan area (fully operational)
- Kyoto (preparing expansion)
- Osaka (preparing expansion)

## Cancellation Policy

- Cancellations made more than 7 days before check-in: Free
- Cancellations within 7 days: Fee may apply
- Cancellations within 3 days of check-in: Cancellation fee applies